Privacy Policy
MEDESUN Medical Coding Academy | PMBAUSA LLC
Effective Date: April 1, 2026 Last Updated: April 1, 2026
PMBAUSA LLC, operating as MEDESUN Medical Coding Academy ("MEDESUN," "we," "us," or "our"), is committed to protecting the privacy and personal information of our students, members, website visitors, and prospective learners. This Privacy Policy describes how we collect, use, store, disclose, and protect your personal information when you interact with our website, online learning platform (Thinkific), courses, certifications, and related services.
By accessing our website, enrolling in a course, creating an account, or using any of our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect personal information that you voluntarily provide to us and information that is automatically collected when you use our services.
1.1 Information You Provide Directly
- Account Registration: Full name, email address, phone number, username, and password when you create an account on our Thinkific learning platform.
- Enrollment Information: Course selections, payment details, billing address, and transaction history when you enroll in a course or purchase a product.
- Profile Information: Professional credentials, work experience, educational background, and any other information you choose to add to your learner profile.
- Communications: Any messages, inquiries, feedback, or support requests you submit to us via email, contact forms, social media, or live chat.
- Assessment Data: Quiz responses, exam scores, assignment submissions, and course completion records.
- Marketing Preferences: Your preferences for receiving communications and promotional materials from MEDESUN.
1.2 Information Collected Automatically
- Usage Data: Pages visited, courses viewed, time spent on pages, click patterns, and navigation behavior on our website and LMS.
- Device Information: IP address, browser type, operating system, device identifiers, and screen resolution.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and collect analytics data. See Section 7 (Cookies) for details.
- Location Data: General geographic location based on IP address (country, state, or city level only).
2. HOW WE USE YOUR INFORMATION
MEDESUN uses the information we collect for the following purposes:
- To Provide Our Services: Process enrollments, deliver course content, issue certificates of completion, and manage your learner account on our Thinkific LMS platform.
- To Process Payments: Facilitate secure payment transactions for course purchases and subscriptions.
- To Communicate With You: Send enrollment confirmations, course updates, assignment feedback, progress reminders, and important service announcements.
- To Improve Our Services: Analyze usage patterns, course completion rates, and student feedback to improve our curriculum, platform experience, and instructional quality.
- To Send Marketing Communications: With your consent, send newsletters, promotional offers, new course announcements, and career resources related to medical coding, billing, and health information management. You may opt out at any time.
- To Verify Identity and Credentials: Confirm student identities for certification purposes and verify eligibility for specific programs.
- To Comply With Legal Obligations: Fulfill applicable legal, regulatory, and contractual requirements.
- To Protect Our Platform: Detect, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms of Service.
3. HOW WE SHARE YOUR INFORMATION
MEDESUN does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
3.1 Service Providers and Technology Partners
We work with trusted third-party vendors who assist us in operating our platform and delivering our services. These include:
- Thinkific — our learning management system (LMS) platform
- Payment Processors — such as Stripe or PayPal, for secure transaction processing
- Email Marketing Platforms — such as Mailchimp or ActiveCampaign, for course and newsletter communications
- Analytics Tools — such as Google Analytics, for website and platform performance analysis
- Video Hosting — such as Vimeo or YouTube, for course video delivery
All third-party service providers are required to maintain the confidentiality of your personal information and are prohibited from using it for any purpose other than providing services to MEDESUN.
3.2 Certification and Credentialing Bodies
If you authorize us to do so, we may share relevant completion data with credentialing organizations such as AHIMA or AAPC in connection with your certification application.
3.3 Business Transfers
In the event of a merger, acquisition, sale of assets, or reorganization of PMBAUSA LLC, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website prior to such a transfer.
3.4 Legal Requirements
We may disclose your personal information if required to do so by law or in good faith belief that such action is necessary to:
- Comply with a legal obligation, court order, or government request
- Protect the rights, property, or safety of MEDESUN, our students, or the public
- Detect, prevent, or investigate fraud or security issues
- Enforce our Terms of Service or other agreements
3.5 With Your Consent
We may share your information for any other purpose with your explicit prior consent.
4. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide you with our services. We also retain and use your information as necessary to:
- Comply with applicable legal obligations
- Resolve disputes and enforce our agreements
- Maintain accurate business and financial records
If you wish to delete your account or request that we no longer use your information, please contact us at [email protected]. Please note that some information may be retained in archived form as required by law or for legitimate business purposes.
5. DATA SECURITY
MEDESUN takes the security of your personal information seriously. We implement appropriate physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website and LMS
- Secure, access-controlled storage of personal and financial data
- Restricted access to personal information on a need-to-know basis
- Regular security reviews and platform monitoring
While we take every reasonable precaution, no method of data transmission or storage is 100% secure. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately at [email protected] if you suspect any unauthorized use of your account.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal limitations.
- Portability: Request that we provide your data in a portable, machine-readable format.
- Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.
- Withdraw Consent: Where we rely on your consent to process your data, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within 30 days.
California Residents: If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell your data), and the right to non-discrimination for exercising your privacy rights.
7. COOKIES AND TRACKING TECHNOLOGIES
Our website and Thinkific LMS use cookies and similar tracking technologies to enhance your learning experience and analyze usage. Types of cookies we use include:
- Essential Cookies: Required for the platform to function, including login authentication and session management.
- Performance Cookies: Collect anonymous data about how visitors use our site, helping us improve functionality.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our promotional campaigns (only with your consent).
You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect your ability to use some features of our platform.
8. THIRD-PARTY LINKS
Our website and course materials may contain links to third-party websites, tools, or resources, including AHIMA, AAPC, CMS, and other industry organizations. MEDESUN is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
9. CHILDREN'S PRIVACY
Our services are intended for individuals who are 18 years of age or older. MEDESUN does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete that information. If you believe a child has provided us with personal information, please contact us at [email protected].
10. INTERNATIONAL USERS
MEDESUN serves students globally, including from India, the United States, the Philippines, and other countries. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and operations are located. By using our services, you consent to this transfer and processing of your information in accordance with this Privacy Policy.
11. CHANGES TO THIS PRIVACY POLICY
MEDESUN reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website or Thinkific platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
PMBAUSA LLC — MEDESUN Medical Coding Academy 📧 Email: [email protected] 📧 Support: [email protected] 🌐 Website: www.medesun.com 📍 Address: [Your Business Address], United States
This Privacy Policy is effective as of April 1, 2026, and applies to all users of MEDESUN Medical Coding Academy's website, Thinkific LMS, courses, and related services operated by PMBAUSA LLC.